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Switchboard Operator Job in cape town: Apply Now

Job Advertisement: Switchboard Operator – Provisioning and Logistics
Ref No: 2023/327
Salary: R171 537 per annum
Centre: Cape Town Regional Office

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  • Senior Certificate or equivalent qualifications.
  • Appropriate experience in Switchboard/Telecommunication services.
  • Good customer etiquette and listening skills.
  • Strong writing skills and friendliness.
  • Excellent communication and interpersonal skills.
  • Computer literacy in Microsoft Word, Excel, Access, Outlook, and internet.
  • Ability to work under pressure.
  • Knowledge of switchboard (telephone management) systems would be an added advantage.
  • Able to serve both internal and external clients.

Switchboard Operator Duties:

The successful candidate will be responsible for the following tasks:

  • Manage the switchboard by facilitating incoming and outgoing calls.
  • Assist technicians with the movement of telephone and fax lines, including escorting technicians through the building.
  • Certify jobs completed by technicians when called in for services.
  • Open new telephone lines.
  • Check faulty lines and telephone handsets before logging calls to telephone companies.
  • Ensure that all invoices for services rendered by technicians are paid promptly.
  • Arrange telephone instruments for new employees.
  • Capture monthly telephone information/data in Excel.
  • Download monthly telephone bill for DPW & PMTE officials and generate monthly printouts.
  • Distribute or send telephone bills to staff.
  • Ensure that all telecommunication accounts are up to date.
  • Open individual files for staff members.
  • Report faults to the appointed service provider for information services.
  • Perform any other work schedule as required by the unit.

Contact Ms. P Mendela at Tel No: (021) 402 2170.

Submit applications to the Cape Town Regional Office:

  • By mail to The Regional Manager, Department of Public Works, Private Bag X9027, Cape Town, 8000.
  • Hand deliver at Ground floor, Customs House, Lower Heerengracht Street, Cape Town.

For attention, address your application to Ms. C Rossouw.

Please follow the instructions to apply and good luck.


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