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Senior Protective Services Officer (Shift)

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Job Description


The role of a Senior Protective Services Officer (Shift) within Rand Water’s Bulk Water Services – Operations portfolio is crucial for ensuring the safety and security of personnel, assets, and property. Reporting directly to the Protective Services Supervisor, the successful candidate will be responsible for adhering to legislative requirements, site-specific procedures, and training guidelines.


  • Access and Egress Control: Conduct thorough patrolling and guarding of perimeter areas and buildings to enforce security protocols.
  • Search Procedures: Perform meticulous searches of vehicles, individuals, and packages to prevent unauthorized items from entering the premises.
  • Traffic Management: Oversee traffic flow and monitor the biometric system, ensuring the safe passage of pedestrians and vehicles.
  • Administrative Tasks: Maintain accurate records, including access control registers, occurrence books, and permits, while also managing reception duties.
  • Crime Prevention: Proactively gather information and conduct investigations to prevent security breaches and criminal activities.
  • Emergency Preparedness: Be prepared to respond effectively to emergencies, including first aid, firefighting, and evacuations, to ensure the safety of all personnel and assets.


Minimum Qualifications

  • Grade 12 certification
  • PSIRA and NKP registration
  • Five years of relevant security experience, with at least two years within a National Key Point installation
  • Competency certificates for handling firearms and successful completion of specified unit standards
  • Code B Driver’s license and the ability to pass the Rand Water K53 driver evaluation

Senior Protective Services Officer Skills and Knowledge


  • Familiarity with NKP and PSIRA regulations
  • Proficiency in patrolling, guarding, and access control procedures
  • Understanding of relevant legislation and company policies, including ISO standards


  • Strong decision-making abilities
  • Excellent communication skills, both written and verbal
  • Effective conflict resolution techniques
  • Exceptional interpersonal skills


  • Analytical thinking
  • Proactive initiative
  • Vigilance and alertness
  • Assertiveness in enforcing security measures
  • Customer service orientation
  • Results-driven mindset
Senior Protective Services Officer

Q&A Section

Q1: What are the primary duties of a Senior Protective Services Officer (Shift)?

A: The primary duties include access and egress control, patrolling, searching vehicles and individuals, traffic management, administrative tasks, crime prevention, and emergency preparedness.

Q2: What qualifications are required for this position?

A: Minimum qualifications include Grade 12 certification, PSIRA, and NKP registration, relevant security experience, firearm competency certificates, and a Code B Driver’s license.

Q3: What skills and attributes are essential for success in this role?

A: Essential skills and attributes include strong decision-making, effective communication, conflict resolution, analytical thinking, vigilance, assertiveness, and a customer service orientation.

Explore the role of a Senior Protective Services Officer (Shift) at Rand Water, including responsibilities, qualifications, and essential skills.

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