ADMIN

OFFICE ADMINISTRATOR


AN OFFICE ADMINISTRATOR IS NEEDED AT CRS PITSTOP

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DUTIES – OFFICE ADMINISTRATOR

  • Coordinating office activities and operations to secure efficiency and compliance with company policy.
  • supervising administrative staff and dividing responsibilities to ensure performance keeping stock of office supplies and placing orders when necessary

Dealing with customers. requires excellent communication skills and the ability to remain calm and collected in difficult situations. It also requires a strong understanding of the product or service being sold, so that customers can be provided with accurate information.

Answering calls, and dealing with emails.

clearly explain the features and benefits of our product or service, and be able to answer any questions from customers. Additionally, good customer service skills include being able to empathize with customers, being able to remain patient and polite, and having the ability to problem-solve and find solutions to customer issues.

Schedule bookings and fittings. Being able to empathize with customers helps build trust and rapport, which can lead to customers being more likely to return and recommend the business to others. Being patient and polite can help maintain a positive atmosphere and ensure the customer isn’t feeling rushed or overwhelmed. Problem-solving ensures that customer issues are handled in a timely and efficient manner and that the customer is satisfied. Finally, having the ability to schedule bookings and fittings helps streamline the customer service experience by making it easier for customers to interact with the business.

Must have knowledge of Microsoft programs Preferably have knowledge of Matrix Vehicle Tracking Sales General Admin duties Any other tasks given by management Having knowledge of Microsoft programs is essential in order to be able to perform administrative tasks, such as creating and editing documents, spreadsheets, and presentations.

The ability to track sales and provide customer service using Matrix Vehicle Tracking Sales is beneficial. Additionally, the ability to complete any other tasks given by management is essential to help the team achieve their goals.

REQUIREMENTS

Matric/ grade 12

Basic administration knowledge would be an added advantage.

SALARY: R8,500-00 Per month

To apply, please send your CV to  accounts@crspitstop.co.za


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