IT Technician

IT Technician (Ref No: 030624/08)

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Infrastructure Management Southern Operations

Operations Southern

R444 036 per annum (Level 09)

Port Elizabeth / Gqeberha

IT Technician Requirements:

  • Appropriate Diploma/Degree in Information Technology
  • Certified Engineer; MSCE or MCSA and Comptia Certified A+ or CompTIA Certified Network +
  • Three (3) years of appropriate experience or relevant certification plus six (6) years of appropriate experience
  • Valid, unexpired driver’s license
  • Certificate with Mathematics as a subject
  • Knowledge of the Access to Information Act and information security protocols
  • Knowledge and experience in IT development and enhancements
  • Understanding of administrative and clerical procedures and systems
  • Knowledge of the PFMA Act and departmental policies and procedures
  • Knowledge of DWS Asset and Supply Chain Management procedures and functions is an added advantage

IT Technician Duties:

  • Install new hardware and software
  • Analyze equipment and software
  • Inspect equipment for defects
  • Test and connect peripherals, including driver installation
  • Provide necessary training for equipment use
  • Roll out new software as prescribed by the Office of the CIO
  • Maintain existing hardware and software
  • Conduct Root Cause Analysis for hardware and software incidents and problems
  • Resolve warranty issues
  • Advise clients on future use or replacement of equipment/software
  • Support hardware and software configuration
  • Investigate reconfiguration needs for hardware/software
  • Investigate equipment/software capabilities
  • Decommission hardware and software
  • Ensure data is permanently removed from decommissioned devices
  • Install all hard and software within the DWS domain
  • Execute client installations of Transversal systems (Persal, SAP, BAS, Logis)
  • Ensure LAN equipment and connectivity (UTP Cabling, Wi-Fi devices) installation
  • Ensure Server and WAN availability with outsourced partners
  • Provide remote office and end-user support within IBOM: Southern Operations
  • Enforce all IT policies, norms, and standards
  • Compile monthly IT expenditure and performance reports
  • Perform overtime and standby duties as necessary
  • Assist the Manager Information Systems Support with IT-related tasks

Mr. CS Nzimande
Tel No: (041) 508 9719

Submit applications to the Department of Water and Sanitation, P.O Box 5501, Walmer, Port Elizabeth, 6065 or hand deliver to 50 Heugh Road, Lion Roars Office Park, c/o 3rd Avenue and Heugh Road, Walmer.

For Attention:
Mr. M Jonkerman

Closing Date:
03 June 2024


Interested applicants must submit their applications for employment to the address specified for each post. Applications must be submitted using the newly implemented Z83 form, obtainable on the Department of Water and Sanitation’s website under career opportunities or the DPSA website under vacancies in the Public Service (point 4). Applications should be accompanied by a comprehensive CV detailing the applicant’s training, qualifications, competencies, knowledge, and experience. All required information on the Z83 application form must be provided. Copies of qualifications, identity documents, driver’s licenses, etc., should not accompany the application initially; such documentation must be produced by shortlisted candidates during the interview as per DPSA circular 19 of 2022.

IT Technician Applicants

Applicants with professional or occupational registration must complete Part B of the Z83 form and include these details in their CV. For posts requiring a driver’s license, include this information in the CV. Failure to disclose all required information will automatically disqualify the applicant. No late applications will be accepted. Shortlisted candidates will undergo suitability checks, including SAQA verification, reference checks, and criminal and credit checks. Foreign qualifications must be accompanied by a SAQA evaluation certificate (only when shortlisted). Applications that do not meet the above requirements will not be considered. Candidates must complete a financial disclosure form and undergo security clearance. Foreigners or dual citizenship holders must provide a police clearance certificate from their country of origin (only when shortlisted).

The Department of Water and Sanitation is an equal-opportunity employer. In filling vacant posts, the objectives of section 195 (1) (i) of the Constitution of South Africa, 1996 (Act No: 108 of 1996), the Employment Equity imperatives as defined by the Employment Equity Act, 1998 (Act No: 55 of 1998), and relevant Human Resources policies of the Department will be considered. Correspondence will be limited to shortlisted candidates only. If you do not hear from us within three (3) months of this advertisement, please accept that your application was unsuccessful. No Fax or e-mailed applications. The department reserves the right not to fill these positions. We encourage women and persons with disabilities to apply and will give preference to Employment Equity targets. or

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