Education of Department has an exciting Receptionist job

Job Title: Receptionist
Reference Number: REFS/017939
Directorate: Contact Centre (Education Department)
Number of Posts: 1
Package: R151 884 per annum
Enquiries: Ms. Semakeleng Mabotja Tel No: 011 355 1032/ 1005

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Completion of Matric/Grade 12 Certificate.
Proficiency in office administration and communication systems.
Strong written and verbal communication skills.
Excellent planning, organizing, and interpersonal skills.
Proactive and flexible with a keen attention to detail.
High level of computer literacy, including MS Word, Excel, PowerPoint, Access, and Outlook.


Act as the primary point of contact for internal and external stakeholders, providing frontline service.
Greet and assist customers in a professional and friendly manner, ensuring efficient and courteous service.
Manage the flow of customers in the reception area, ensuring prompt and accurate attention.
Handle low-complexity queries and issues from visitors.
Receive, screen, and direct phone calls.
Handle clients, files, emails, documentation, and parcel deliveries, routing them to the appropriate office.
Take messages and follow up to ensure they are addressed.
Assist with tracking and following up on outstanding referrals for the unit.
Provide secretariat services to the contact centre, including typing minutes, memorandums, and correspondences.
Send invitations to officials via email and fax.
Receive and transmit messages within the unit.
File and type documents.
Provide administrative support services to the contact centre(Education).
Ensure proper operation of equipment and report any malfunctions.
Facilitate the flow of information and documents to and from the Director/s.
Safeguard all documentation in accordance with relevant legislation and policies.
Assist in the compilation of reports, such as progress reports and monthly reports.
Respond to inquiries from internal and external stakeholders.


Applications must be submitted online at https://professionaljobcentre.gpg.gov.za.
The closing date for applications is July 14, 2023.
Applicants must complete and sign a Z83 form, available from any public service department or at www.dpsa.gov.za/documents, and provide a detailed CV.

The organization will only request the selected candidates on the shortlist to provide certified documents before the scheduled interview.
Candidates with foreign qualifications should evaluate their qualifications through the South African Qualifications Authority (SAQA).

Suitable candidates will undergo personnel suitability checks, including identity verification, qualification verification, employment reference checks, criminal record verification, and security clearance.
If necessary, the organization may conduct skills/knowledge or computer assessment tests.
MMS (Management and Middle Management Service) positions will require competency assessments and security clearance.
The Department retains the discretion to decide whether or not to fill the advertised positions.
Applications from women and individuals with disabilities are strongly encouraged, in accordance with the GDE Employment Equity Targets.
Any applications received after the specified closing date will not be taken into consideration.
Please quote the specific reference number of the post.
Due to the anticipated high number of applications, acknowledgments will not be sent. If you do not receive a response within 3 months, consider your application unsuccessful.
Employer: Department of Education
Location: Head Office, Johannesburg
Closing Date: 14-07-2023

Criteria Questions:

Do you have Grade 12?
Are you computer literate?
Do you have communication skills?

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