Customer Information Clerk | Nursing Services | Apply now

POST 20/270: Customer Information Clerk (HAST Data Capturers) REF NO: CHBAH 652 (X2 POSTS)
Department: Nursing Services (HAST)
SALARY: R202,233 annually (Level 05), (plus benefits)
LOCATION: Chris Hani Baragwanath Academic Hospital (CHBAH)

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Grade 12 (Matric) or equivalent. Certification in computer literacy with MS Office suite.

Customer Information Clerk DUTIES:

  • Ensuring Accurate Client Registration: Responsible for accurately registering clients, ensuring all details are correctly captured from source documents.
  • Data Entry and Management: Record clients’ data from source documents into various database platforms, including and other Department of Health (DoH) applications.
  • Data Verification: Collect, arrange, merge, and verify data to ensure its accuracy, maintaining the highest level of data quality.
  • Meticulous Record-Keeping: Maintain detailed and precise records of client files in strict adherence to established guidelines and protocols.
  • Report Compilation: Compile and submit weekly, monthly, and annual reports to the supervisor, ensuring timely and accurate reporting of data.
  • Data Validation: Conduct monthly data validations using designated tools, collecting data from DHIS,, and TB modules/ETR to ensure consistency and reliability.
  • Tracing Outcomes Management: Collaborate with linkage officers, tracing nurses, and Chief Linkage Officer (CLO) to update tracing outcomes on the defaulter-tracing tool.
  • Performance Management: Adhere to the Performance Management and Development System, including contracting, quarterly reviews, and final assessments, to ensure professional growth and development.

ENQUIRIES: Mr. MB Mulaudzi Tel No: (011) 933 0134

Customer Information Clerk APPLICATIONS:

The Director of Human Resources at Chris Hani Baragwanath Academic Hospital accepts hand-delivered applications. You can deliver your application to the Ground Floor of the Main Admin Building between 8 am and 3 pm. Alternatively, you can send your application by mail to the following address: Director of Human Resources, Chris Hani Baragwanath Academic Hospital, Private Bag X01, Pimville, 1808. Another option is to submit your application online at or We will not consider faxed applications.


Application Instructions

  • Complete the new Z83 form, available from any Public Service Department or at
  • Ensure you fully fill, initial, and sign the Z83 form.
  • On the Z83 form, specify “Department of Health (Chris Hani Baragwanath Academic Hospital)” as the Department where the position was advertised.

Note: As per DPSA Circular 19 of 2022:

  • Applicants don’t need to attach copies of qualifications, service certificates, and other relevant documents to the application.
  • Submit a fully completed Z83 form and an updated detailed Curriculum Vitae (CV).
  • List experience chronologically on the CV, indicating the position, institution, and respective dates of employment.


  • Ensure that the information on the Z83 form corresponds with details on the CV.
  • Shortlisted candidates will later be asked to provide certified copies of qualifications, service certificates, and relevant documents prior to the interview.
  • Foreign qualifications require an evaluation certificate from the South African Qualifications Authority (SAQA).
  • The Department may conduct Personnel Suitability Checks (PSC) and verification beyond provided references if necessary.

Failure to Provide Information:

  • Not providing relevant information will lead to disqualification.
  • Identity, qualifications, criminal record, credit/financial stability, and employment will be verified.

Application Status:

  • If not contacted within three (3) months after the closing date, consider the application unsuccessful.

Medical Surveillance and Assessments:

  • The selected candidate may undergo medical surveillance as required by the Occupational Health and Safety Act, Act 5/1993.
  • Practical exercises/tests may be conducted to assess candidate suitability for non-SMS positions during the recruitment process.

Reservations and Equity:

  • The Department reserves the right not to fill the position.
  • The Gauteng Department of Health promotes Employment Equity principles and encourages individuals with disabilities to apply.

Closing Date: 27 June 2023

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