Government Jobs

Client Services Officer Role Available – Apply Now


Job Vacancy: Client Services Officer – Registration Services
Reference Number: EC/2023/07/90411013

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Salary: R241,485 per annum
Centre: Labour Centre: East London

client services

Requirements:

  • Matriculation/Grade 12
  • Knowledge of All Labour Legislations and Regulations
  • Familiarity with Private Employment Agency regulations and relevant ILO conventions
  • Understanding of Public Service Regulations and Public Service Act
  • Knowledge of Departmental Policies, Procedures, and Guidelines
  • Proficiency in Batho Pele principles

Skills:

  • Enhancing and developing effective communication and relational abilities between individuals.
  • Proper behavior and manners when using the telephone.
  • Interviewing skills
  • Being knowledgeable and proficient in using computers
  • Efficient and successful exchange of information.
  • Ability to interpret legislation
  • Proficiency in effective problem-solving skills and strategic analytical abilities.

Duties:

  • Provide assistance at the help desk as the initial point of contact within the Registration Services
  • Offer Employment Services to all visiting clients at the Labour Centre
  • Address and resolve complaints related to various Labour Legislations from clients
  • Handle Unemployment Insurance Benefits Applications and Employer declarations
  • Receive and process application forms under the Compensation for Injuries & Diseases Act (COIDA)
  • Collect and process Employer registration forms for COIDA

Enquiries:
Mr. MC Njamela
Tel No: (043) 702 7500

To apply, follow the link:
https://essa.labour.gov.za/EssaOnline/WebBeans/

Please note: If you do not receive a response within a reasonable timeframe after the closing date, consider your application unsuccessful. We are an equal opportunity employer committed to diversity and inclusivity. Persons with disabilities are encouraged to apply.

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