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Beauty Assistant post at clicks store in Soweto


Beauty Assistant

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Sector: Wholesale & Retail Trade
Job Category: Retail Operations
Location: Soweto
Contract: Permanent
Salary: Market Related
EE Position: Yes
Brand: Clicks Group

assistant

Overview:
Are you passionate about the beauty industry and helping customers enhance their look and feel? Do you possess the confidence to engage with customers and provide expert advice on our range of beauty products? Exciting opportunities are available at Clicks’ stores for Beauty Advisors who will report to the Store Manager and serve the entire beauty department.

Description:
Job Purpose:
Deliver exceptional service by offering professional advice on beauty and skincare products, effectively manage merchandise, and maintain overall cleanliness to foster customer loyalty and maximize sales.

Objectives:

  • Consult with customers, provide product recommendations, and guide them in selecting the best options to meet their needs.
  • Drive sales in the beauty department by promoting and cross-selling products, ensuring consistent achievement of monthly targets.
  • Monitor sales, evaluate product performance, and make suggestions for enhanced offerings and increased sales.
  • Stay up-to-date with product knowledge, trends, promotions, and events to provide accurate information to customers.
  • Efficiently manage all operational tasks within the beauty department, including stock management, shrinkage reduction, and maintaining high standards of cleanliness and administration.
  • Maintain consistent adherence to visual merchandising, in-store presentation, and promotional standards within the beauty department.
  • Provide superior customer service, acting as a brand ambassador and offering friendly and professional assistance.
  • Actively encourage and sign up new members for the Clicks clubcard to achieve participation targets.
  • Increase profitability and customer loyalty through the promotion of private label and exclusive products.
  • Represent the brand as the preferred health and beauty retailer by embodying and promoting company values.

Minimum Requirements for Beauty Assistant:
Qualifications and Experience:

  • Essential: Grade 12
  • Desirable: Relevant qualification in Beauty/Skincare
  • Desirable: Experience in beauty/skincare/retail/FMCG/sales or marketing

Skills, Abilities, and Knowledge:

  • Proficient in selling principles and their application
  • Retail/FMCG background with understanding of merchandising and promotions
  • Familiarity with stock management procedures
  • Knowledge of delivering excellent customer service
  • Understanding of beauty and skincare products
  • Results-oriented and target-driven
  • Strong customer focus
  • Effective communication and interpersonal skills
  • Engaging and confident demeanor

Competencies:

  • Persuasion and influence
  • Relationship building and networking
  • Meeting customer expectations and delivering results
  • Commercial thinking
  • Following instructions and procedures
  • Collaboration and teamwork
  • Planning and organization
  • Resilience and adaptability to handle pressures and setbacks

Note: Only candidates who meet the minimum criteria for Beauty Assistant will receive further communication. We are dedicated to upholding Employment Equity principles.


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